Small Claims Process and Procedure

Prior to using a court small claims track you must have followed procedures detailed on our previous page.

This is the process of direct contact with your lender, the exhaustion of their complaints process, and the forwarding of the claim to the Financial Ombudsman Service.

Only after the unsuccessful pursuit of these services can you refer your claim to court in order to use the Small Claims Track.

As the claimant you start your claim by completing the necessary claim form. This form is openly available from our affiliate site, from local courts or Her Majesty’s Courts Service website.

This claim form will ask for your personal details and the lenders, and details of how much money is being claimed. The form includes a section for the particulars of your claim, this is where you should provide as much information and evidence as possible.

Upon receiving your form and details the court will usually serve the claim to your lender through post on an (agreed by you) online service.

The small claims process aims to enable people to handle small cases themselves, but you may find it widely beneficial to enlist the trained regard of a professional, a solicitor can guide you through the detailing of your claim and ensure that your letters and forms and any other legal documents are rightfully informed and relevant.

You can also enlist a solicitor or legal advisor to deal with the claim on your behalf if you so wish.

Certain law firms boast reputable solicitors that are highly trained or experienced in case areas of financial lender disputes, mortgaging and small claims.

When seeking professional guidance you need to be confident that you find some one who is honest and reliable with the right experience to handle your case and any complications that may occur. Our free Find a Solicitor Service can put you in touch with the perfect candidate to assist you.